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Welcome to Codiwompling Handy Eco Design Studio! These terms and conditions outline the rules and regulations for the use of our website and the sale of 3D printed products. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.
1. Company Information
Codiwompling Handy Eco Design Studio
Registered Address:
Company Number:
Email: zacvandevoir@cheds3d.co.uk
Phone:
2. Products
Our products are 3D printed items made to order. Due to the nature of 3D printing, minor imperfections or variations may occur, which are not considered defects. Product images are for illustrative purposes only and actual products may vary slightly.
3. Ordering and Payment
Orders can be placed via our website. Full payment must be made at the time of ordering. We accept [list accepted payment methods, e.g., Visa, Mastercard, PayPal]. All prices are in GBP and include VAT (where applicable).
4. Shipping and Delivery
We aim to dispatch all orders within [X] business days of payment. Delivery times may vary based on your location. We use [name of courier or shipping provider] and will provide tracking information where possible. We are not responsible for delays caused by couriers or external factors.
5. Cancellations and Returns
Because our products are custom-made, we do not accept returns unless the item is faulty or not as described. If you believe your item is defective, please contact us within 14 days of delivery. Refunds or replacements will be issued at our discretion after assessing the issue.
6. Intellectual Property
All content on this website, including text, images, designs, and product models, is the property of [Your Company Name] and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
7. User-Submitted Designs
If you submit a design for 3D printing, you confirm that you have the rights to use that design and that it does not infringe any intellectual property or legal rights. We reserve the right to refuse any order that violates these terms.
8. Limitation of Liability
[Your Company Name] will not be liable for any indirect, special, or consequential losses or damages resulting from the use or inability to use our products. Our total liability is limited to the amount paid for the product in question.
9. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from the use of this website or purchases made will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
We reserve the right to update or modify these terms at any time without prior notice. Please check this page regularly to ensure you are aware of any changes.
At Codiwompling Handy Eco Design Studio, customer satisfaction is important to us. As our products are custom 3D printed to order, we have specific policies in place regarding returns and refunds in accordance with UK consumer law.
1. Custom and Made-to-Order Products
All of our 3D printed items are made-to-order and customised based on your specifications. As such, they are exempt from the standard 14-day cooling-off period under the Consumer Contracts Regulations. This means we do not accept returns or provide refunds for non-faulty goods.
2. Faulty or Damaged Items
If your item arrives faulty, damaged, or not as described, you are entitled to a full refund or replacement. Please notify us within 14 days of receipt by contacting [Insert contact email] with the following:
Once we review and approve your claim, we will arrange a replacement or refund, including any applicable shipping costs.
3. Incorrect or Incomplete Orders
If you receive the wrong item or your order is incomplete, please contact us within 7 days of delivery. We will promptly correct the issue at no additional cost to you.
4. Return Instructions (Where Applicable)
If a return is authorised:
5. Cancellations
Orders can only be cancelled within 24 hours of placement. After this period, we may have already begun production, and cancellations will not be possible.
6. Refunds
Refunds will be issued to the original payment method. Processing times may vary depending on your bank or card issuer.
7. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact:
Codiwompling Handy Eco Design Studio
Email: zacvandevoir@cheds3d.co.uk
Phone: